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MEADOWHALL, SHEFFIELD

Mallcomm™

 

Challenge

Meadowhall, one of the UK’s top ten shopping centres, was looking for a more effective and efficient way to communicate with tenants and the 8,500 staff employed in the centre.

Solution
We worked closely with the Meadowhall team to tailor our Mallcomm™ platform to allow the centre to engage with more than 10,000 people at all levels. The success of our customised platform exceeded expectation, helping to create one of the most effective retail communities in the country.
  • Over 10,000 active users by end December 2014
  • Cost savings of 93% annually
  • Achieved 98% retailer participation
  • 3,500 downloads within the first 8 weeks of launch period
  • 500% increase on feedback for year on year survey
  • Over 1,000,000 actions on the platform since launch
  • Over 1000 staff member signups for a competition