Blog – Toolbox Group

Manage and operate during critical situations

18 November 2020 / 0 comments

Mallcomm is the only occupier engagement solution on the market today that has proven critical comms and crisis management at its core. Instant, traceable communication with all stakeholders Instant reporting and data insights De-risk your operations by tracking every task and conversation Plan and Introduce guidelines using Digital Checklists Bespoke Critical Comms functions which provide essential crisis management support Facilitate Remote Management/Operations Protect your […]

Mallcomm: Consumer behaviour post-covid

18 November 2020 / 0 comments

The importance of reaching our customers with the right information at the right time in the right place has never been more important.

Creating cost savings through efficiencies

2 October 2020 / 0 comments

With the global pandemic hitting real estate hard, service charge budgets will inevitably need to be managed down. Mallcomm creates operational efficiencies which in turn generate savings across the entire service charge, enabling landlords to provide a safe, well-maintained environment as well as creating savings to incentivize occupiers to continue their tenancy. Download the white paper here.

Placemaking – what you need to know

2 October 2020 / 0 comments

WHY PLACEMAKING? You may think that in these difficult economic times, you can’t afford to invest time and money on placemaking. We disagree! We believe now it is even more important than ever to invest in creating and developing special places for your community. The coronavirus pandemic has seen people across the country show kindness […]

Making Letting Units CREATIVE!

17 September 2020 / Comments Off

With a minimum of 16% of units lying empty across the country, finding and securing new tenants can be a challenging task for property managers. Cue Toolbox Marketing: Pretty Windows It’s hard to picture your dream unit from the outside of a property. Walking past an empty unit doesn’t exactly convince you to invest in a business […]

The tech and human factors you need to take care of your community

17 September 2020 / 0 comments

With most office workers still working from home and with shoppers generally reluctant to take public transport into city centres, many are rediscovering the joys of shopping locally. How can community shopping centres capitalise on this surge in new customers? Location, location, location Data from Springboard shows that footfall across all retail destinations is down […]

Toolbox Marketing turns 20!

17 September 2020 / Comments Off

Retail destination marketing agency, Toolbox Marketing, is celebrating its twenty year anniversary in style with a new logo, award win and reflection on it’s 20 years in the retail real estate industry. Toolbox Marketing started in September 2000 and in that time has helped over 120 retail locations across the UK and Europe to flourish […]

Time for change

16 September 2020 / Comments Off

News that Unibail-Rodamco-Westfield has been granted consent to convert most of the former House of Fraser store at Westfield London into co-working office space has highlighted the potential for change of use of surplus retail space. But what are the operational implications of bringing workspaces into the mall? New uses for vacant retail space With […]

How to drive sales through virtual events

26 July 2020 / Comments Off

Our recent consumer research showed that only 42% of people would consider dining out and just 36% of people would be returning to physical shops in the near future. This shows that the thought of crowded places is clearly still daunting. However, people are looking for experiences and entertainment options that are safe to partake in – cue virtual events.We have the […]

The Future is Local

10 July 2020 / Comments Off

Even after the pandemic is over, Covid-19 will have a long-lasting impact on the way we shop and work, writes Chloe Keith, Group Head of Marketing. By mid-July F&B and leisure operations will be up and running again alongside retail stores. This will bring welcome relief to businesses, reinforcing the perception among consumers that we [...]

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