Meadowhall, one of the UK’s top ten shopping centres, was looking for a more effective and efficient way to communicate with tenants and the 8,500 staff employed in the centre.
We worked closely with the Meadowhall team to tailor our Mallcomm™ platform to allow the centre to engage with more than 10,000 people at all levels. The success of our customised platform exceeded expectation, helping to create one of the most effective retail communities in the country.
Over 10,000 active users by end December 2014
Cost savings of 93% annually
Achieved 98% retailer participation
3,500 downloads within the first 8 weeks of launch period
500% increase on feedback for year on year survey
Over 1,000,000 actions on the platform since launch
Over 1000 staff member signups for a competition